Web app or mobile app? How to decide

Web application

Works in any browser on any device, needs no app store and updates instantly for everyone. Best for dashboards, portals, admin panels and most business tools.

Mobile app

Installed from an app store, with an icon on the home screen, push notifications and deeper access to the device. Best when customers use you daily or you need features like the camera, location or offline use.

Often the answer is both

Many products start as a responsive web app and add a mobile app once usage proves the need, with both sharing the same backend API. That is how we usually recommend clients start at Pepplo Web Technologies.