Help centre / FAQ: Payments /

What happens if my default UPI account is down?

If your package includes smart routing, the next active account by priority is tried automatically. Otherwise the payment cannot start until the account works again.

How does a customer pay?
How do I know a payment was successful?
Can I trust a payment screenshot sent by a customer?
What is a UTR?
Why is a payment pending?

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What happens if my default UPI account is down?

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